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Setcom Corporation

CALL 1.650.965.8020 or email for pricing
repairs & conversions
Setcom RMA form Setcom Product Documents

If you have a Setcom product that needs repair or that you would like converted to a new configuration, please contact our repair department:

Setcom Corporation
Repair Department
3019 Alvin DeVane Blvd.
Suite 560
Austin, TX 78741
1-650-965-8020 ext 703

Before calling, please have the following information:

  • the Setcom product number affixed to the product;
  • the make and model of the radio with which the product was designed to work;
  • for conversions, the make and model of the radio with which you'd like the product to work;
  • a summary of any modifications made to the product in the field (ie if the product was converted to work with a radio other than the one with which it was designed to work).

Return Merchandise Authorization Number
All repairs and conversions must be accompanied by a Return Merchandise Authorization (RMA) number. Contact Setcom at 1-650-965-8020 x703 or email for an RMA number. Repairs and conversions without prior authorization may be significantly delayed.

Repairs and Conversions Policies
Setcom Items
Setcom reserves the right to invoice $30.00, inclusive of shipping and handling, for items where no problem is found. Please ensure that items are thoroughly tested prior to sending them for repair.

Non-Setcom Items
Setcom reserves the right to invoice $30.00, plus shipping and handling, for non-Setcom items sent for repair. If you
are unsure whether an item is a Setcom product, please call 1-650-965-8020 or email

For Technical Support
Please visit the Technical Support section of this site,
call 1-650-965-8020 x703 or email

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